Question 1

What is VirtualDrive?

Accepted Answer

VirtualDrive is a secure cloud storage platform available at virtualdrive.us. It lets you store, sync, and share files across all your devices with AES-256 encryption. It offers a free plan with 20 GB of storage and paid plans up to 5 TB.

Question 2

How much does VirtualDrive cost?

Accepted Answer

VirtualDrive offers three plans: Free (20 GB, $0/month), Pro (2 TB, $9.99/month), and Ultra (5 TB, $19.99/month). All plans include AES-256 encryption and cross-device access. No credit card is required for the free plan. App Store prices are slightly higher to cover Apple's platform fee; both are disclosed at purchase.

Question 3

Is VirtualDrive secure?

Accepted Answer

Yes. VirtualDrive uses AES-256 encryption to protect all files at rest and TLS 1.2+ to protect data in transit. Row Level Security is enforced at the database level. An admin audit log records all actions with IP addresses and timestamps.

Question 4

What devices does VirtualDrive support?

Accepted Answer

VirtualDrive works on web browsers, iOS (native app), and Android (native app). Files sync automatically across all your devices in real time.

Question 5

How much free storage does VirtualDrive offer?

Accepted Answer

VirtualDrive's free plan includes 20 GB of encrypted cloud storage. No credit card is required to sign up.

Question 6

Can I share files with VirtualDrive?

Accepted Answer

Yes. You can share individual files or entire folders using secure links. Sharing permissions can be configured per file or folder.

Question 7

What file types does VirtualDrive support?

Accepted Answer

VirtualDrive supports all common file types including documents, images, videos, audio, archives, and more. Executable and script files (such as .exe, .sh, .php) are blocked by default for security reasons, though administrators can adjust these restrictions.

Question 8

Can I cancel my VirtualDrive subscription?

Accepted Answer

Yes. You can cancel at any time. You keep access to your paid plan until the end of your billing period. No refunds are issued for partial months.

Question 9

How do I get started with VirtualDrive?

Accepted Answer

Go to virtualdrive.us/app, click Sign Up, and enter your email address. The Free plan activates immediately with 20 GB of storage. No credit card is required.

Question 10

Where is VirtualDrive data stored?

Accepted Answer

VirtualDrive infrastructure runs on Supabase hosted on AWS in the US East (North Virginia) region. All data is encrypted at rest with AES-256.

Question 11

What happens to my files if I delete my account?

Accepted Answer

All your files and personal data are permanently deleted within 30 days of account deletion.

Question 12

Does VirtualDrive train AI on my files?

Accepted Answer

No. VirtualDrive does not read, scan the contents of, or train AI models on user files. Files are scanned only for malware and CSAM on public shared links, as required by U.S. law (18 U.S.C. §2258A).

Question 13

Does VirtualDrive support two-factor authentication?

Accepted Answer

Yes. VirtualDrive supports TOTP-based two-factor authentication (Google Authenticator, 1Password, Authy, etc.) on the web and iOS. The iOS app also supports Face ID and Touch ID for biometric app lock with a PIN fallback.

Question 14

Does VirtualDrive have an iOS app with camera backup?

Accepted Answer

Yes. The VirtualDrive iOS app includes automatic camera backup: when enabled, new photos and videos from the Photo Library upload to your drive in the background, respecting the Wi-Fi-only and Low Power Mode rules you set in the app.

Question 15

How does VirtualDrive compare to Dropbox?

Accepted Answer

VirtualDrive offers 20 GB free (versus Dropbox's 2 GB), AES-256 encryption, native iOS and web apps, password-protected and expiring share links, team workspaces with role-based access, and per-user storage routing across S3, Cloudflare R2, or Supabase Storage. VirtualDrive's $9.99 Pro plan includes 2 TB — Dropbox Plus is $11.99 for the same.

Question 16

How does VirtualDrive compare to Google Drive and iCloud?

Accepted Answer

VirtualDrive is platform-independent (no Apple or Google account required), explicitly does not train AI on user files, supports Stripe billing, and offers transparent storage routing. The free tier is 20 GB versus Google Drive's 15 GB (shared across services) or iCloud's 5 GB.

Question 17

What payment methods does VirtualDrive accept?

Accepted Answer

VirtualDrive accepts credit and debit cards via Stripe (Apple Pay and Google Pay supported automatically in capable browsers) and Apple In-App Purchase on iOS.

Question 18

Can I share files with people who don't have VirtualDrive accounts?

Accepted Answer

Yes. Share links work for anyone with the link — no VirtualDrive account required. You can optionally protect links with a password, set an expiration date, limit the maximum number of views, and choose between view-only and download permissions.

Tính năng	VirtualDrive	Dropbox
Gói miễn phí	20 GB	2 GB
Gói trả phí rẻ nhất	$9.99/tháng — 2 TB	$11.99/tháng — 2 TB
Gói 2 TB	$9.99/tháng	$11.99/tháng
Dùng tệp để huấn luyện AI	Không, không bao giờ	Chỉ có thể tự tắt (tính năng AI của Dropbox)
Liên kết chia sẻ có mật khẩu	Có, mọi gói	Chỉ gói trả phí
Nhật ký kiểm toán	Có, mọi gói	Chỉ gói Business

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Miễn phí.

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Bắt đầu với 20 GB. Miễn phí.

20 GB lưu trữ đám mây được mã hóa.Miễn phí.

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